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| Welcome to the frequently Asked Question (FAQs) section. We hope you will find it helpful and informative. Please let us know if you encounter any problems. To send a comment or suggestion please go to our online enquiry page. |
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| Q: What forms of payment can i choose from? |
| A: We receive payment via cash or credit cards (Visa, Master and American Express) or debit cards. |
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| Q: Do you provide credit facilities? |
| A: Yes, we provide credit facilities for 30 days and more (only for selected customers). |
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| Q: Do you have a refund procedure? |
| A: A refund or exchange may be issued on any item returned to us within 24 hours of the day of purchase, accompanied with the original sales receipt. |
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| Q: Do all IMM Stores carry the same selection of items? |
| A: Yes, the majority of all items are available in all IMM Stores. |
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